As conversations surrounding psychological safety continue to grow, a leader’s role takes on even greater significance in fostering that culture of trust. Research indicates that the most impactful style of trust is socio-emotional trust, or relational trust – I trust you because of the relationship we have, and the emotional intelligence that’s brought to the conversation. In this session, leaders review the psychological safety communication strategies of high-performing teams to allow for new ideas to succeed, diversity + inclusion initiatives to prosper, and the important, vulnerable conversations to happen effectively.
Development Training
Leaders Aren’t Born – They’re Made.
We engineer high-impact team + leadership development experiences that surpass standard training methodologies. We align with pharmaceutical teams to strengthen cross-functional collaboration, cultivate deep trust, and develop forward-thinking leaders who thrive through therapeutic innovation, product launches, and scientific breakthroughs. From teams of clinical research managers and regulatory affairs specialists to medical science liaisons, drug development directors, and advancing pharma professionals, our intensive, strategically-designed approach ensures practical relevance and transformative results.
Suggested Leadership Workshops: Pharmaceutical
The Art + Science of Psychological Safety
Designing A Culture of High Trust & Emotional Agility
Learning Objectives:
- Define the concepts of EMOTIONAL AGILITY and PSYCHOLOGICAL SAFETY, and explore the building blocks that allow this to prosper in an individual level and within a team environment
- Explore the five common “THINKING TRAPS” that get people stuck, and practice five communication and trust-based “ESCAPE ROUTE” strategies to help yourself and others break free
- Empower team members to speak their minds, and encourage emotional openness from others
Key Themes & Leadership Behaviors:
- Psychological Safety
- Building Trust
- Effective Communication
Learning Objectives:
- Differentiate between the concepts of COACHING and MENTORING in our leadership style
- Experiment with coaching methodologies to enhance our skill set, and determine the strategic questions that inspire others to feel empowered to act
- Develop an action + implementation plan for positive, long-term behavior change
Key Themes & Leadership Behaviors:
- Coaching for Empowerment
- Asking Strategic Questions + Active Listening
- Talent Development
Coaching to Full Potential
Empowering Others through Coaching Conversations
In making the transition from individual contributor to leader, we rely on a new skill set that focuses on inspiring and motivating the people we work with. In this series, participants will focus on people and project leadership skills, specifically as it relates to the topics of coaching and motivating to inspire those we work with to take action. Through knowledge-sharing and discussion based learning, and an opportunity to directly experiment with coaching methodologies, participants will have the opportunity to learn from and alongside each other, and connect these practices to specific action plans to retain and grow their top talent.
Shift Happens: Innovation in Times of Change
Leveraging Design Theory for Strategic & Creative Transformation
In times of change, innovation isn’t just an advantage—it’s a necessity. This workshop equips participants with practical tools and strategies to embrace uncertainty, reframe challenges as opportunities, and foster a culture of creative problem-solving. Using principles of design thinking and adaptive leadership, teams will explore new ways to generate ideas, test solutions, and drive meaningful change, ensuring they stay agile and future-focused in an ever-evolving landscape.
Learning Objectives:
- Define the CURRENT STATE and FUTURE STATE of the team’s collective goals and objectives
- Experiment with design thinking methodology to begin ideation of creative, implementable action plans to fully realize your team’s ideal future state
- Leverage positive psychology to create future-focused, behavior-based outcomes
Key Themes & Leadership Behaviors:
- Strategic Thinking + Goal Setting
- Creativity + Innovation
- Positive Psychology & Growth Mindset
Learning Objectives:
- Identify current decision making practices, both on an individual and team level
- Discover The Four Phases of Team Development, overlaying the model to spark dialogue on the current state of team dynamics
- Measure individual and team-based decision making success, and develop an action and implementation plan of new leadership competencies
Key Themes & Leadership Behaviors:
- Data-Based Decision Making
- Consensus Building
- Effective Communication
Survival Simulation
An Experiment with Team Effectiveness & Decision Making
During this interactive and experience-based simulation, the playing fields are evened and participants are tasked with a specific objective to ensure survival. Leveraging their decisions, teams are able to measure their individual and group effectiveness, and walk away with a deeper understanding of the four stages of team development, and experiment with tools to enhance their approaches to decision making on their own and as a team.
Why Choose Us for Pharmaceutical Leadership Training?
Looking to optimize collaboration, scientific communication, and innovation within your pharmaceutical organization? The Leadership Laboratory delivers team + leadership development workshops that are fun, grounded in research, and built to reflect your organization's unique culture. Our data-driven workshops are methodically designed and participatory – elevating your team and leaders to the next level.
Pharmaceutical leaders possess exceptional scientific and business acumen, and we're committed to elevating those competencies to breakthrough levels. Whether your team includes clinical operations managers, pharmacovigilance specialists, market access directors, or biotech executives, The Leadership Laboratory creates targeted, science-based workshops that maximize existing capabilities, strengthen leadership conviction, and drive enhanced collaboration, regulatory success, and therapeutic impact. Grounded in behavioral science principles, our approach emphasizes growth, not gaps, to foster sustainable, positive transformation across your organization. Our data-driven pharmaceutical leadership workshops utilize proven frameworks developed specifically for life sciences professionals to inspire long-term, positive behavior change.
The Leadership Laboratory operates nationwide with both in-person and virtual healthcare leadership development workshops. We proudly serve healthcare organizations around the world and throughout the United States across the country, including Chicago, New York, Seattle, and Philadelphia.
Building tomorrow's leaders today.
The Leadership Laboratory works across multiple industries - including start-up and established technology firms, non-profit and government agencies, finance companies, healthcare organizations and more. We are proud to collaborate with individuals and teams of all sizes.
Contact us and say hello! We're excited to get to know you and share our ideas on learning + leadership development.
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Collaborating Partners
“I laughed harder than I have in a while!”
Our workshop was engaging, informative, rejuvenating and pure fun. I laughed harder than I have in a while! This was a phenomenal way to get more comfortable as a team.
— Director of People, SpotHero
“You made this easy to apply and implement”
You listened to our needs and adapted on the spot to incorporate leadership lessons. Every element was backed up by research, and you made this easy to apply and implement.
— VP / HEAD OF PEOPLE, WARBY PARKER
Meet Jacob Goldstein
Jacob Goldstein is the founder of The Leadership Laboratory, and leverages his experiences in education, the performing arts, and corporate learning & leadership development to his work. As a performer, Jacob has sung as a backup vocalist for musical artists such as Josh Groban, Idina Menzel, and Patti LuPone, as a recording artist for Netflix series Sense8, and at venues including The United Center, The Chicago Theater, and Chicago Symphony Center. In the education space, Jacob has served as an educator for high school, undergraduate and graduate students, and has been a Guest Lecturer at Northwestern University since 2016. As a Learning & Leadership Development Consultant, Jacob has worked as a one-on-one coach and group workshop facilitator to organizations ranging from startups to Fortune 500 companies in diverse industries, including technology, healthcare, non-profit, and fashion/apparel. Jacob holds a Bachelor’s degree from The University of Illinois at Urbana-Champaign, and a Master’s of Science in Communication from Northwestern University.